01 / Detect
Detect prolonged outage
A camera has reported offline for more than 24 hours.
Your facilities, connected
Connected systems. Actionable insight.Keep operations moving.
Bring video, connected devices and service workflows into one place. See what needs attention and give your team the context to act.
For the people who keep buildings, campuses and complex sites running—and the integrators who support them.
A clearer operational picture
Bring the systems together.
Keep the site in view.
A camera fault is part of a bigger picture. Keep system health, device inventory and service context with the property and the people responsible for it.
Video systems
Intercoms
Access Control Event
Power Failure
HVAC / Thermostats
IoT sensors
Leak detection
Site & equipment context
IntegratorPROA shared facilities workspace
Monitoring
Reports
Service workflows
Email & SMS
Slack notifications
Zendesk & ServiceNow
CAD dispatch
Power Workflows
From alert to action.
Connect the right people.
Explore how an event could reach the team responsible, carry its site context and keep moving through acknowledgement, resolution or escalation.
Workflow example
Camera offline for 24+ hours
02 / Orchestrate
Start Power Workflow
Apply the configured response steps and escalation timer.
03 / Respond
Dispatch security vendor
Route the incident and site context to the assigned security vendor.
04 / Follow through
Close or escalate
Send email and SMS closure updates, or escalate if the outage remains unresolved.
Illustrative workflow scenarios. Configure response policies, notification channels and escalation paths for your deployment.
Integrator Pro Gateways
Choose your gateway.
Connect your systems.
Use a dedicated appliance, your own infrastructure or a direct web connection. Bring local systems and cloud services into one connected workspace.
NUC appliance
Compact NUC appliance
A dedicated onsite collector for local devices and building systems.
Discuss this option
ARM64 gateway
Raspberry Pi
A compact ARM64 option for supported protocol and API collectors.
Discuss this option
Compatibility review
Your existing hardware
Use a suitable customer-owned computer with a supported operating system.
Discuss this option
Windows & Linux gateways
Windows & Linux VMS servers
Collect alongside the video system with a gateway configured for your Windows or Linux VMS platform.
Discuss this option
Container deployment
Docker
Run the gateway as a container on supported x86-64 or ARM64 infrastructure.
Discuss this option
Ubuntu virtual machine
Virtual machines
Deploy a small Ubuntu gateway VM in your existing virtual environment.
Discuss this option
Data in & data out
Direct APIs & web systems
Connect supported web platforms directly for inbound data, outbound notifications and service workflows.
Discuss this optionLocal gateways collect onsite data; direct APIs and webhooks connect web platforms. Connectors define the supported inbound and outbound pathways. Supported drivers vary by operating system, processor, vendor SDK and license. Images are provided through supported gateway releases.
Build around your environment
Your systems.
More connected.
Explore the connector library for video, devices, building systems, protocols and cloud services. Choose the connections that matter to your team.
Explore connectorsConnect the systems and workflows around your sites. Configure each connection for your environment.
One platform. Room to grow.
Choose what matters
to your team.
Start with the monitoring you need. Choose active modules for your sites, systems and service workflows.
Active
Video system health
Keep server, camera and storage health in view across your connected sites.
Explore this module
Monitor server, camera and storage health for Network Optix / Nx Witness, Wisenet WAVE and DW Spectrum, with inventory, incident context and status history.
Discuss your system
Active
POTS & elevator devices
Bring connected POTS adapter status into the same facilities workspace.
Explore this module
The current platform integrates Peplink InControl inventory and device status for assigned POTS adapters. This is operational visibility, not a replacement for statutory testing, emergency communications or an alarm receiving service.
Discuss your system
Active
Reports & service
Turn system context into reports, service requests and a shared view of the work.
Explore this module
Review assigned systems, prepare reports and keep service requests and feature requests with the customer workspace. Report scope and available history depend on the connected deployment.
Discuss your system
Active
Intercoms
Explore intercom status and history alongside the systems around it.
Explore this module
Bring intercom status, device history and site context into a shared workspace. Configure the connection for your device models and API access.
Discuss your systemActive
Access control
Monitor supported CredoID and Avigilon ACM / Unity Access systems alongside your other sites.
Explore this module
Connect CredoID, Avigilon ACM / Unity Access and other access-control systems. Keep panel, door and access events with the site.
Discuss your system
Active
Environmental systems
Explore temperature and thermostat visibility in the facilities workspace.
Explore this module
Connect temperature, thermostat and environmental readings. Set thresholds and route exceptions to the people responsible for the site.
Discuss your systemActive
Exacq integration
Extend video monitoring with the Exacq workflows your team needs.
Explore this module
Bring Exacq server and camera monitoring into the same video operations workspace, using remote connections or an onsite gateway.
Discuss your systemActive
AI-assisted alert rules
Describe an alert in plain language, then review and approve the proposed rule.
Explore this module
Describe an alert rule in plain language, review its conditions and actions, and approve it before activation.
Discuss your systemActive
More notification channels
Bring alerts into SMS, Slack and WhatsApp workflows.
Explore this module
Route alerts through email, SMS, Slack and WhatsApp. Choose destinations and escalation paths for your teams.
Discuss your systemChoose the modules your team needs. Connection settings, permissions and site scope are configured during setup.
Solutions by role
Give every team a clearer view.
Keep the people responsible close to the site, its systems and the work that needs attention.
Owners & Executives
See what needs attention across your portfolio.
Bring a clearer operating picture to investment, maintenance and service discussions without losing the site behind a finding.
Explore this roleFacilities & Engineers
Turn system context into practical next steps.
Keep equipment, faults and service history close to the site so engineers can prepare a focused response.
Explore this role
Property & Asset Managers
Keep each property connected to its history.
Move between the property view and service records without losing where an issue belongs or who needs the context.
Explore this roleIT & Data Teams
Keep technical context close to the systems.
Review assigned servers, cameras and connected-device inventory with the information needed for a more focused investigation.
Explore this roleSecurity & Dispatch
Make the handoff clearer.
Bring security findings and site context into incident review and coordination between response, operations and service teams.
Explore this role
Energy & Sustainability
Bring better context to energy conversations.
Start with the readings and equipment context available at each site, then define the connections needed for a useful energy view.
Explore this roleSolutions by industry
Built around the places you run.
Start with the sites, systems and service needs in your environment.
Commercial property
Make the building easier to support.
Keep connected security, network and equipment context with each property and the team responsible.
Explore this industry
Corporate campuses
Give campus teams a common site picture.
Review buildings as part of one campus while keeping the location and responsible team clear.
Explore this industry
Retail
Stay oriented across your locations.
Give local and regional teams a consistent reference for the connected systems and service needs at each store.
Explore this industry
Education
Keep the building behind the issue in view.
Help facilities, IT and security teams share technical context across school and campus buildings.
Explore this industry
Healthcare
Keep technical teams focused on the affected site.
Give facilities, IT and security a common reference for connected infrastructure and service coordination.
Explore this industry
Stadiums & Venues
Keep venue operations in perspective.
Bring connected-system status and service context into conversations across the venue’s operating teams.
Explore this industry
Factories & Warehouses
Know which site and system needs attention.
Keep supported security, network and equipment information close to the people maintaining the facility.
Explore this industry
Airports & transport
Give distributed teams a shared operating picture.
Connect site, building and system context across transport facilities with a reviewed connection scope.
Explore this industry
Housing & multi-site
Keep each property connected to the work.
Bring supported video, connected devices and service records together for housing and multi-site property teams.
Explore this industryFor IT, security and HVAC partners.
Better visibility.
More service revenue.
Connect supported customer systems, spot service needs earlier and package ongoing monitoring into a service your customers value.
Discuss a partnership
Set up customers around their systems.
Start with supported connections and bring system status, reports and service requests into the customer workspace.
Build recurring service revenue.
Combine monitoring, reporting and regular reviews with your service agreements. Choose platform-managed billing or use your own customer billing process.
Make the partnership work for you.
Bring your customer requirements and field experience. We work with you on connection scope, service packages and the next useful integrations.
A few practical details
Built around
your environment.
Can I keep my existing video system?
Connect Network Optix / Nx Witness, Wisenet WAVE, DW Spectrum and Exacq video systems. Keep your existing infrastructure and bring monitoring into one workspace.
Can I sign up and pay online today?
Request an account below. We will help you choose modules, connect your first site and confirm the right plan for your deployment.
Are all catalog connectors available?
The library lists active modules and connectors. Each connection is configured around your system version, vendor access and the data or workflow your team needs.
Can we use Google or Microsoft sign-in?
Discuss Google sign-in, Microsoft Entra tenant connections and MFA during account setup. Access and permissions stay aligned with your organization.
Let’s start with your sites
See what a more
connected view
could look like.
Tell us what you manage and what you want to connect. We’ll review compatibility, the right modules and the next steps with you.
Talk with our team (781) 515-0000
- Customers and integrators welcome
- Discuss scope and pricing before activation
- Share a new integration request